What documents are required to clear my goods in Nigeria?
Key documents typically include: Form M (duly approved), PAAR (Pre-Arrival Assessment Report), commercial invoice, packing list, bill of lading or airway bill, certificate of origin, SONCAP certificate (for regulated products), NAFDAC/SON/other agency approvals (where applicable), insurance certificate, End User Certificate and any import permits. We guide you through gathering and submitting them accurately to avoid delays.
What are your fees and what do they cover?
Fees depend on cargo value, volume, complexity, port, and services required (e.g., documentation, duty payment, terminal handling, transportation). We provide transparent, competitive quotes upfront, covering customs brokerage, documentation, port charges coordination, and full support—no hidden costs.
How long does the process take?
Clearance time varies depending on cargo type, documentation completeness, port congestion, and customs examination requirements—typically 3–10 working days for straightforward cases. With our real-time connectivity to Nigeria Customs Service (NICIS) and port systems, plus strategic presence at Apapa, Tin Can, Grimaldi, Onne Ports and every other ports, we often expedite the process significantly.
Can I clear my goods without a licensed clearing agent?
Technically possible for some importers, but highly impractical and risky in Nigeria. Only licensed customs agents can efficiently handle declarations, valuations, and interactions with customs and port authorities. Using an unlicensed agent or self-clearing often leads to delays, penalties, or seizure risks.
How do you ensure compliance and avoid duty underpayment or overpayment issues?
We stay fully updated on Nigeria Customs regulations, tariff classifications, and valuation rules. Our team uses accurate HS code classification, proper valuation, and proactive duty estimation to ensure full compliance while optimizing costs—minimizing disputes or additional assessments.
Do you offer tracking and real-time updates on my shipment?
Yes—our digital connectivity provides visibility throughout the process, from vessel arrival to final delivery. We keep you informed via updates on status, examinations, duty payments, and release.
What happens if there are issues like cargo examination, discrepancies, or detention?
We handle inspections, appeals, or resolutions promptly. Our experienced team negotiates with authorities, provides supporting documents, and works to resolve issues quickly—often preventing unnecessary storage or demurrage charges.
Can you handle additional logistics like transportation from port to my warehouse??
Beyond clearance, we offer end-to-end logistics, inland haulage, warehousing coordination, and export handling for a seamless experience.